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Planned maintenance contracts

Scheduled checks and priority call-outs for retailers with one or many sites.

A shopfront maintenance contract is a scheduled programme of inspections and servicing for doors, closers, locks, automatic doors, shutters and glazing, with agreed response priorities when something fails. It suits multi-site retailers, landlords and facilities managers who need predictable costs and reporting.

Guide pricePriced per portfolioAfter a condition survey of each site.
Call 0800 088 6248Guide price tool
  • Fixed price agreed before work
  • Free survey & written quote
  • 24/7 emergency call-outs
  • Engineers across the UK
  • Safety glass as standard

What does planned maintenance contracts cover?

  • Scheduled servicing of doors, closers and floor springs
  • Automatic door and roller shutter servicing
  • Glazing and frame condition inspections
  • Priority reactive call-outs for contract sites
  • Site-by-site reports with photos and recommended works

How do I know I need it?

  • You manage several shops or units
  • Reactive repairs are unpredictable and costly
  • Head office needs consistent reporting
  • The same faults keep recurring

How is the repair carried out?

We start with a condition survey of each site, agree service intervals and response priorities, and report after every visit. Recommended works are quoted separately so you stay in control of spend.

Questions about planned maintenance contracts

What does a shopfront maintenance contract include?

Typically scheduled servicing of doors, closers, locks, automatic doors and shutters, glazing checks, and priority reactive call-outs. Scope is agreed per site.

Can a contract cover sites across the UK?

Yes. We work across the UK and can structure a single contract for a multi-site portfolio.

How is a maintenance contract priced?

After a condition survey, based on the number of sites, the equipment at each, and the service intervals and response times you need.

What happens next?

  1. Tell us what's broken

    Call, chat or send the form with a photo if you can. We ask the questions that matter for pricing.

  2. Make safe first

    For emergencies an engineer secures the premises — boarding, temporary locking or isolating a shutter.

  3. Fixed price

    We measure, identify parts and send a written fixed price before any permanent work.

  4. Repair & sign-off

    The repair is completed, tested with you and the site left clean, with photos for your records.

Shopfront damaged? Talk to an engineer now.

Free to call from UK landlines and mobiles. Emergency and planned repairs.

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